To open an account, you will need: an active mobile number (+880), an email address, your full name and date of birth, and a strong password. Registration is completely free and takes just 2 minutes. For more details, Registration Page View.
No. Under 8bdt's policy, each person may only hold one account. If multiple accounts are found to belong to the same individual, all accounts may be suspended and balances forfeited.
On the login page, click the "Forgot password?" link. Enter your registered mobile number or email — you'll receive an OTP or a reset link. Use it to set a new password. If you run into trouble, contact live chat support.
KYC (Know Your Customer) is the identity verification process. Before making a withdrawal, you need to verify your identity by submitting a copy of your NID or passport. This keeps your account secure and helps prevent fraud. Completing KYC also means faster withdrawals.
Go to Account Settings → Personal Information. Verify your identity via OTP sent to your old number, then add the new one. If you no longer have access to your old number, contact live chat support and submit a request with your NID.
Yes. As part of our responsible gaming commitment, you can temporarily or indefinitely pause your account through cooling-off or self-exclusion. For more details, Responsible Gaming View page.
Yes, you can permanently close your account by submitting a request via live chat or email. Make sure to withdraw any remaining balance first. Once your account is deleted, you will not be able to open a new account using the same details.
Incorrect information can cause KYC verification to fail and may block your withdrawals. Providing accurate details is mandatory. To correct any mistakes, submit a request to support with the relevant KYC documents.
💳Deposits & Withdrawals8 Questions
The minimum deposit at 8bdt is BDT 200, applicable across all payment methods including mobile banking and bank transfer. There is no maximum deposit limit, though you have the option to set a daily limit.
Mobile banking deposits are usually credited instantly. Bank transfers may take up to 1–2 hours. If your deposit hasn't been credited within 3 hours, contact support with your transaction reference.
Withdrawals on KYC-verified accounts are typically processed within 12–24 hours. VIP members enjoy priority processing for faster withdrawals. Minor delays may occur on weekends.
8bdt does not charge any fees for deposits. However, your mobile banking provider or bank may apply their own transaction fees in accordance with their policies.
The minimum withdrawal is BDT 500. The maximum per transaction and daily withdrawal limits vary by your VIP level. Higher VIP tiers unlock larger and more frequent withdrawals.
No. Under 8bdt's policy, deposits and withdrawals must be made from an account registered in the same name. Using a third-party account may result in your withdrawal being held.
First, confirm that your KYC verification is complete and that the bonus wagering requirement has been met. If you're still stuck, contact us via live chat or support email with your transaction ID.
Once a deposit has been processed, it generally cannot be cancelled. If an incorrect amount was deposited, contact support immediately — the sooner you report it, the better the chance of resolving it.
🎁Bonuses & Promotions7 Questions
Make your first deposit of at least BDT 200 after registering and a 100% bonus will be credited to your bonus wallet automatically — no code needed. The bonus is capped at BDT 10,000.
A wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 10x rollover means you need to place BDT 10,000 in bets. You cannot withdraw from your bonus balance until the requirement is met.
Yes. Most bonuses are valid for 7–30 days. If the wagering requirement is not completed within that period, the bonus is forfeited. The expiry date for each bonus is clearly shown in your bonus wallet.
No. Free spins are tied to specific slot games — the eligible games are listed in the offer details. Any winnings from free spins go to your bonus balance, and wagering requirements apply.
When a friend registers using your referral code and makes their first deposit, both you and your friend will receive a bonus. You can find your referral code under Profile → Referral.
Cashback is generally paid out on a weekly basis. A set percentage of your net losses from the previous week is returned as a bonus. The higher your VIP tier, the higher your cashback percentage.
Yes. There is an option to opt out of bonuses at the time of deposit. If you skip the bonus, you can withdraw at any time without any wagering requirements.
🎮Games & Betting6 Questions
8bdt offers thousands of slots, Live Casino games (baccarat, roulette, blackjack), Sports Betting (cricket, football, tennis), virtual sports, and games from international providers. To explore more, Casino & Slots View page.
Yes. All games on 8bdt use internationally certified RNG (Random Number Generator) technology. Game providers are regularly audited by independent third parties. Results are completely random and cannot be manipulated by anyone.
Minimum bet amounts vary by game. Slots generally start from BDT 1. Live Casino tables start from BDT 50, and Sports Betting starts from BDT 100. Maximum bets are subject to each game's individual limits.
If your internet connection drops during a game, the session is automatically suspended. Once you reconnect, you can continue from where you left off. If a slot spin was already in progress, it will complete and your balance will be updated accordingly.
Yes, 8bdt offers in-play betting. You can place bets in real time at live odds while a match is in progress. Live betting is available across cricket, football, badminton, and more.
In Sports Betting, some bets can be cancelled before a match starts, but not always. Once a match is live, bets cannot be changed. For slots or casino games, a bet cannot be modified once it has been placed.
🔒Security & Privacy6 Questions
8bdt protects all data with 256-bit SSL encryption. Passwords are stored using bcrypt hashing. Your financial information is never shared with third parties. For more details, Privacy Policy Read more.
Go to Account Settings → Security → Two-Step Verification. Add your mobile number — an OTP will be sent each time you log in. With 2FA enabled, no one can access your account even if they know your password.
Never. No 8bdt staff member will ask for your password by phone, email, or live chat. If anyone claims to be from 8bdt and requests your password, it is a scam — report it to support immediately.
If a login is detected from an unfamiliar device or unusual location, 8bdt automatically sends an alert to your registered mobile number. If you did not initiate that login, change your password immediately and contact support.
No. 8bdt does not sell your personal information to advertisers or third parties. Data is only shared when required for payment processing or legal compliance. For more details, Privacy Policyis available.
To view or delete your data, submit a request to our support email. Unless there are legal obligations requiring retention, your request will be processed within 30 days. Please complete all pending withdrawals before deleting your account.
📱App & Technology5 Questions
8bdt app direct Download Page is available for download, with both Android (APK) and iOS versions. If you can't find it on the Google Play Store or App Store, download it directly from the site.
Go to your phone's Settings → Security → enable "Unknown sources". Then Download Page Download and install the APK from there. Once installation is complete, disable Unknown sources again.
When a new update is available, you will receive a notification when you open the app. Tap "Update" and the latest version will download automatically. Keeping the app up to date ensures the best performance.
Start by closing the app and reopening it. Then clear the cache (Settings → Apps → 8bdt → Clear Cache). If the issue persists, uninstall and reinstall the app. Also make sure your internet connection is stable.
Yes. Simply open 8bdt.vu in your mobile browser to access all features — the website is fully responsive. That said, the app offers biometric login, faster loading, and push notifications.